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Order Process |
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Your are here：service |
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| Order Process |
Pre-sales consultancy service:
A full range of kitchen and products pre-consultation, Australia Art sales not only cabinet products, but complete kitchen for clients solutions, and we will give you the most professional advice and most suitable products.
Sales of professional services:
Experience design
Each set of kitchen cabinets Australian arts are tailor made, we will have a professional designer home measurement, and to communicate with you one on one, dedicated to the most professional kitchen complete solution, and create renderings , allows you to fully understand their own future before buying the perfect kitchen.
Free Delivery Service
We will provide you with free delivery service, short message 1-2 days before installation to determine the specific door or telephone appointment time to remind you to do preparatory work before installation and ensure on time delivery.
Professional Installation
We will provide you with professional installation, and in order to ensure the installation site and products for cleaning, installers will always carry and use shoe covers, floor mats, clean cloth for cleaning the kitchen. Technical staff will arrange the installation regularly conduct supervision and spot checks on site, standing on your point of professional check for you, check the installation of the inherent quality and whether there is leakage, leakage, leakage and other safety hazards, and promptly remove, giving you the most Professional quality assurance.
Tips
● Please note, cabinets and other wood panel products, non-drenched with water.
● to keep sliding doors for cleaning, debris and dust inside track to be cleared in time.
● Prevention of weight and sharp smash hit track, to keep track of straight and smooth.
● When cleaning, please use corrosive cleaning fluid clean surface.
Warranty rules
1, the user purchase products arts in Australia, in normal use, with the original purchase contract, have one year (from the date of installation) for free warranty service.
2, more than the normal warranty or warranty repairs, the company will provide for the collection costs and labor costs.
3, the company is not liable for warranty or repair caused by joint and several liability.
4, special circumstances need to replace some parts, to be with the Australian Department of Arts and customer service contact, and keep damaged parts for verification.
5, the following is not free of charge within the warranty:
1> The use, maintenance or damage caused by improper disassembly.
2>Use of Africa and Macao Arts Inc. parts to install the product caused the damage.
3> Human factors, external factors or damage caused by force majeure.
4> Due to different production batches due to wood, glass, paint and other surface color, texture, slightly different.
5> Glass, mirror for the fragile goods, without warranty.
6> Africa and Macao Arts Inc. delivery, installation damage.
7>The purchased products shipped to move to another city. |
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